PRIVACY POLICY
At El Gastrónomo Restaurante, we take the privacy of our users very seriously. Below, we explain how we collect, use, protect and manage your personal information when you visit our website https://wp.elgastronomorestaurante.com.
1. Data Controller
Data Controller: EL GASTRONOMO S.L.
Registered address: Avenida Primado Reig 149, 46020 Valencia, Valencia, Spain.
Telephone: 963 69 70 36
Email: elgastronomo@gmail.com
2. What purposes do we process your personal data for?
At EL GASTRONOMO S.L., we process the personal data provided by users for the following purposes:
Reservation management
The information provided by users when making a reservation is used to manage and process the reservation, maintain the necessary communication with the customer and provide the requested services.
Reservations are managed through the CoverManager platform, which provides EL GASTRONOMO S.L. with technological services related to reservation management and may process the personal data necessary to provide these services on behalf of EL GASTRONOMO S.L.
Commercial communications and newsletter
When a user voluntarily subscribes to our newsletter, their personal data is used to send commercial communications and content relating to EL GASTRONOMO S.L., its services, news, activities and promotions.
This processing is carried out only when the user has given their consent to receive such communications.
The newsletter subscription and distribution service is managed through Brevo, the technology provider used by EL GASTRONOMO S.L. to manage subscribers and send electronic communications.
Users may withdraw their consent at any time by using the unsubscribe mechanism included in the communications or by contacting EL GASTRONOMO S.L.
Handling enquiries and communications
When a user contacts EL GASTRONOMO S.L. by email, telephone or other available means, their personal data is used to handle and respond to their enquiry or request.
Compliance with legal obligations
Where necessary, personal data may be processed in order to comply with the legal obligations applicable to EL GASTRONOMO S.L.
3. What is the legal basis for processing?
The legal basis for processing depends on the purpose:
- Reservation management: taking the necessary steps at the user’s request and, where applicable, performing the contractual relationship arising from the reservation.
- Newsletter and commercial communications: the user’s consent.
- Handling enquiries: taking pre-contractual steps, performing an existing relationship or legitimate interest, depending on the nature of the enquiry.
- Compliance with legal obligations: compliance with the legal obligations applicable to EL GASTRONOMO S.L.
Where processing is based on consent, users may withdraw their consent at any time. Withdrawal of consent shall not affect the lawfulness of processing carried out before consent was withdrawn.
4. What personal data do we process?
Depending on the service used, the following types of personal data may be processed:
- Name and surname.
- Telephone number.
- Email address.
- Reservation details.
- Information voluntarily provided by the user when contacting us.
- Information necessary to manage newsletter subscriptions.
EL GASTRONOMO S.L. will ensure that the personal data processed is adequate, relevant and limited to what is necessary for each purpose.
5. Where is the data stored?
The EL GASTRONOMO S.L. website is primarily used as an information platform and as a means of accessing the services offered.
Personal data associated with reservations and newsletter subscriptions is not stored as a customer database on the WordPress website. Instead, the corresponding services are managed through the platforms used for each purpose.
In particular:
- Reservations are managed through CoverManager.
- Newsletter subscriptions and distribution are managed through Brevo.
The providers involved in these processing activities may process the personal data necessary to provide the services contracted by EL GASTRONOMO S.L., in accordance with the applicable instructions and terms.
6. Who may process the data?
EL GASTRONOMO S.L. may use technology providers that need to access or process certain personal data in order to provide services related to the purposes described above.
Depending on the services used by the user, these providers include:
- CoverManager, for reservation management.
- Brevo, for subscription management and newsletter distribution.
Where these providers act as Data Processors, access to and processing of personal data will be carried out in accordance with the relevant Data Processing Agreement and the instructions of EL GASTRONOMO S.L.
CoverManager states that, when providing reservation management services on behalf of an establishment, the establishment generally acts as the Data Controller and CoverManager as the Data Processor.
EL GASTRONOMO S.L. will select providers that provide sufficient guarantees regarding the implementation of appropriate technical and organisational measures for the protection of personal data.
7. International data transfers
Where any of the providers used by EL GASTRONOMO S.L. may process data outside the European Economic Area, such processing will be carried out in accordance with the safeguards required by applicable law and, where appropriate, using the safeguards provided for by the General Data Protection Regulation.
Specific information regarding potential international data transfers will depend on the providers and services actually contracted and used by EL GASTRONOMO S.L.
8. How long do we retain the data?
Personal data will be retained for as long as necessary to fulfil the purpose for which it was collected and thereafter for the periods necessary to address any potential legal liabilities arising from the processing.
In the case of reservations, data will be retained for as long as necessary to manage the reservation and subsequently for the legally required retention periods.
In the case of newsletters, data will be retained while the user remains subscribed or until consent is withdrawn, without prejudice to any data that must be retained for the periods required by law.
9. Data security
EL GASTRONOMO S.L. implements appropriate technical and organisational measures to ensure the security and confidentiality of personal data and to prevent its loss, alteration, unauthorised access or improper processing.
The EL GASTRONOMO S.L. website does not constitute the storage system for personal data associated with reservations or newsletter subscriptions. These services are managed through the relevant technology platforms.
EL GASTRONOMO S.L. also implements the security measures appropriate to the processing activities for which it is responsible and selects providers that provide sufficient guarantees regarding the protection of personal data.
10. What are your rights?
Users may exercise the following rights:
- Right of access to their personal data.
- Right to rectification of inaccurate data.
- Right to erasure of data where applicable.
- Right to request restriction of processing.
- Right to object to processing.
- Right to data portability where applicable.
- Right to withdraw consent where processing is based on consent.
To exercise your rights, please contact:
EL GASTRONOMO S.L.
Email: elgastronomo@gmail.com
Where necessary to reasonably verify the identity of the requester, EL GASTRONOMO S.L. may request additional information for this purpose.
The exercise of these rights is free of charge, unless requests are manifestly unfounded or excessive, in which case the conditions provided for by applicable law may apply.
Users also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) if they consider that the processing of their personal data infringes applicable data protection legislation.
11. Data provided by third parties
Users guarantee that the personal data they provide is truthful, accurate, complete and up to date.
Users shall be responsible for any damage or loss that may arise as a result of failure to comply with this obligation.
12. Minors
The services offered through the website are not specifically directed at minors.
Where the consent of a minor is required for a particular processing activity, such consent will be obtained in accordance with the requirements established by applicable law.
13. Updates to this Privacy Policy
EL GASTRONOMO S.L. may amend this Privacy Policy whenever necessary to adapt it to changes in legislation, case law, technology or modifications to the services offered.
Users are advised to review this page periodically to ensure that they are aware of the current version.
Last updated: 01/10/2026
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